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Post by Moderator on Jul 5, 2007 8:07:14 GMT -5
We have been trying to rectify communication issues with our mail server at www.dwowvod.com Finally, we have received an answer from our hosting service as to what has happened to our email server, since moving to a much larger and faster server a few months back. We have unable to access emails to communicate with customers, thus having an effect on order fulfillment. Here is part of the message from our hosting server... I'm sorry however the old dwowvod.com email accounts were dropped from the original mail server when we added the domain to the new mail server with 1000MB storage in conjunction with the hosting plan upgradel.
I'm sorry if there was any confusion or misunderstanding regarding the process.We are actively working through our PAYPAL account to recall all past orders. Rest assure nothing happened with your financial information as all orders processed through PAYPAL are secure and sent to a seperate email account away from dwowvod.com mail server. So if you have ordered something from us in the past and may not have received it, rest assure you WILL receive it shortly. -MOD.
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